Bluffton residents may have brown water as result of hydrant tests by Bluffton Fire District
Bluffton fire district is conducting their annual maintenance tests on hydrants this week. This process can possibly cause brown water. The discoloration is not harmful to humans or pets and is temporary. It should clear up if water is allowed to run for a few minutes.
BJWSA and Broad Creek and Hilton Head PSDs to conduct treatment on water lines
OKATIE and HILTON HEAD ISLAND, S.C. (October 13, 2017) – Beaufort-Jasper Water and Sewer Authority (BJWSA), Hilton Head Public Service District and Broad Creek Public Service District will temporarily change the drinking water treatment method and flush water lines throughout their service areas for a two-week period October 20 to November 3. The change is part of the routine maintenance program for the utilities’ water distribution systems. There will be no interruption in service as a result of the work.
Customers can use their water as normal, but may notice a slight chlorine taste or odor in the tap water beginning Friday, October 20 through Friday, November 3. Customers in some areas may notice brief discoloration in the tap water as a result of lines being flushed. If water appears discolored, customers should run cold water for a few minutes. If discoloration persists, customers can contact BJWSA at (843) 987-9200; Hilton Head Public Service District at (843) 681-5525 and Broad Creek Public Service District at (843) 785-7582.
Customers who are especially sensitive to the taste and odor of chlorine can keep an open container of drinking water in their refrigerators. This will reduce the chlorine taste. Water stored in refrigerated containers should be changed weekly.
BJWSA walks for water
BJWSA is participating in the Beaufort Walk for Water event, October 14, in Port Royal. We want to help bring safe drinking water to developing countries so they don’t have to carry water for miles (water that may be contaminated). This event will simulate what they must do to get water daily.
If you wish to donate, any amount will help. Just click on the water bucket. It will take you to our team’s page. Thank you!
(By the way: this organization – Water Mission – is already providing water and assistance to Puerto Rico and other suffering hurricane victims. Help is desperately needed!)
Our annual Water Quality Report is available
Click here for our annual Consumer Confidence Report (Water Quality Report) for water delivered in 2016.
For easy payment 24/7 call 888 826-7658.
Customers can also pay online at www.bjwsa.org.
The phone number 888-826-7658 will not allow payments if the current due date has passed, but online the amount could be modified.
Scheduled shutdowns are listed on our Known Water Outages page
Due to multiple shutdowns in our service areas, we have listed scheduled shutdowns on the following page: Known Water Outages. Visit this page for our current shutdowns and view the maps for detailed locations.
BJWSA is committed to your health and safety
BJWSA protects, restores Great Swamp
Bluffton Today featured the Great Swamp, which is an environmental project developed by BJWSA to restore and protect more than 1,000 acres of swamp land in the Hardeeville area near U.S. 278. Read the full article.
Ed Saxon spotlighted in the Island News
To check out the article on our General Manager, Ed Saxon, click the link below:
New Chip Credit Cards?
Banks are replacing current credit cards with the new technology chip cards. If you have received one recently, and if your payment with BJWSA is on automatic draft with your credit card, please call 843-987-9200 to update your information. If the original card is discontinued by your card issuer, it is imperative we receive the new card information to avoid a possible failure of auto-draft.