Are you experiencing a problem such as a pump station alarm going off, lack of water or a main break? Has your service been suspended due to non-payment?
To report a problem or have your water turned back on, please email or call Customer Service at 843-987-9200.
Monday through Friday 8:30 am to 5 pm
After hours emergency 843-987-9200
(the line is monitored – please leave a message)
Port Royal & City of Beaufort Customers
If you have questions or concerns about your garbage and/or recycling service, you should contact:
- Town of Port Royal Public Works 843-986-2211
- City of Beaufort Public Works 843-525-7054
Military Installation Customers
If you live on a military installation, to report a water or sewer problem, contact the Trouble Desk:
- Parris Island 843-228-3145
- Marine Corps Air Station (MCAS)
and Laurel Bay 843-228-7527
- Naval Hospital 843-228-5430
(nights and weekends: 843-228-5600)