Be Water Wise

Please avoid irrigation between 3 to 9 a.m. and stagger usage.

Our irrigation program seeks to alleviate usage during peak (early morning) hours and ensure public safety. High demand can result in reduced water pressure in the distribution system and low levels in water storage tanks, both of which adversely affect the performance of fire hydrants and other fire suppression facilities.

Customers with even-numbered addresses are asked to irrigate Wednesdays, Fridays and Sundays. Those with odd-numbered addresses are asked to irrigate Tuesdays, Thursdays and Saturdays. Mondays are reserved as “no irrigation days” to accommodate for the very high water demands that are typically experienced specifically on Mondays.

Eye On Water

New Beacon Meter Cellular Technology allows customers and BJWSA staff to access water usage, helping you find leaks and better manage water usage. Meter readings are updated once daily.

If you have a Beacon meter, register for Eye On Water to monitor your usage from your computer or smartphone.

Eye On Water App

Leak Billing Adjustment

Customers are eligible for one leak adjustment per calendar year. The adjustment is based upon the average of four months not including the leak period. Adjustments are done once we can confirm that the leak has been repaired as consumption will be back to normal. The adjustment is only on the one highest bill during the leak period. This applies to Residential, Commercial as well as Irrigation accounts. Proof of repair may be required. Adjustments will only be processed for the current and prior calendar year. Customers should contact Customer Service or call 843-987-9200 to request the possible adjustment once a repair has been made.