If there is a plumbing emergency, you should shut off your water at the main water valve to protect against water leaks and damage to your home.
The most likely locations for your main water valve are:
- Where the water supply pipe enters your home
- Beside the water meter, on the "customer side"
If you cannot find a shut off valve, you should have one installed as soon as possible, before you have a plumbing emergency. Call a plumber if you are unable to make the installation yourself. If you need your water turned off to install a shutoff valve, please call our Customer Service Department at 843-987-9200 to have that scheduled.